Prepared in terms of Section 51 of the Promotion of Access to Information Act, 2 of 2000 (PAIA)

Turner Mould Inc

Effective Date: 1 July 2025

1. Introduction

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This manual is compiled in accordance with the Promotion of Access to Information Act (Act 2 of 2000) (“PAIA”) to foster a culture of transparency and accountability within Turner Mould Inc, a law firm specialising in conveyancing and property law.

2. Contact Details

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Name of Private Body: Turner Mould Inc

Head of Firm: Katherine Mould

Postal Address: 8 Marmolade Crescent, Midstream Hill Estate

Telephone: 071 360 0188

Email: katherine@turnermould.co.za

Website: www.turnermould.co.za

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3. Guide on How to Use PAIA

A guide is available from the South African Human Rights Commission (SAHRC) to assist individuals on how to exercise their rights under PAIA.

SAHRC Contact Details:

Website: www.sahrc.org.za

Email: PAIA@sahrc.org.za

Phone: +27 11 877 3600

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4. Records Held by Turner Mould Inc

Records available without a formal PAIA request (freely available):

- Marketing materials
- Company profile
- Services offered

Records that may be requested in terms of PAIA (subject to conditions):

- Client files and instructions
- Deeds office correspondence
- FICA documentation
- Trust account audits
- HR and employment records
- Supplier and contractor agreements
- Internal policies and procedures
- Financial and tax records

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5. Request Procedure

To access records, complete the prescribed Form C (available on the SAHRC website) and submit it to the head of the firm.

Submission Details:

Email to: katherine@turnermould.co.za

Subject line: “PAIA Request – [Your Name]”

A requestor may be required to pay a request fee and/or reproduction fee as prescribed under the Act.

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6. Grounds for Refusal of Access

Access to information may be refused based on the following grounds:

- Protection of the privacy of third parties
- Confidential information of third parties
- Legal privilege
- Protection of commercial information
- Safety of individuals and property
- Mandatory protection of research information

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7. Availability of This Manual

This manual is available for inspection at our offices free of charge or can be accessed via our website at: katherine@turnermould.co.za